Process improvement
Kaizen, standard work and flow redesign to cut queues, rework and lead time.
Process improvement, systems and AI agents for service and manufacturing companies. It all starts with the value stream map of your operation, in a web tool, so every change targets what is really holding back results.
The value stream map comes off the wall and into a web tool. Every step, queue and wait shows up with real data, and the bottleneck becomes obvious to everyone.
Cycle times, queues and waits measured in the operation.
Executives, managers and the team see the same flow, from anywhere.
What to improve, what to systematize and where an AI agent pays for itself.
illustrative example · in the diagnostic, the map is built with your operation’s data
We combine Lean discipline with the right technology for each step. Hire one practice or the whole path.
Kaizen, standard work and flow redesign to cut queues, rework and lead time.
Selection, implementation and integration of ERP, workflow and BPM, designed from the flow and not the other way around.
Flow dashboards, targets paced to takt and statistical control so improvement does not slip back.
Agents that run process steps, such as triage, document checks and customer service, at the points the map indicates.
We run the agents for you, with metrics and a service level agreement. You buy the capacity; we run the operation.
Training in Lean and in reading the map, so your team can sustain and continue the improvement.
Technology comes in at the right step: after the flow is understood.
Gemba and real data in the web map. The current state, no makeup.
We test scenarios before touching the operation: people, systems, AI.
Metrics paced to takt and alerts the moment a deviation happens.
Continuous kaizen, with every gain measured in the flow itself.
Technology without flow automates waste.
In administrative processes, inventory lives in systems, e-mails and spreadsheets. The map brings that queue to the surface.
Inventory between steps, machine bottlenecks and schedules that don’t keep up with demand, measured and tackled at the pace of takt.
In two weeks, we map the flow of one critical process in your company and show where the gain is.
A direct conversation with Jonas Jeremias, the specialist.

More than 25 years bringing Lean and Six Sigma to factories, banks and service operations. He was a Master Black Belt at GE, ran operations at CrediPronto and now builds technology for credit processes.
Home equity lending platform: from proposal intake to disbursement, with automation and data.
Built the operation of the mortgage finance company, with an average lead time of 10 days from approval to contract and more than BRL 7 billion financed in 9 years.
Quality program in the bank’s back office.
35 projects mentored and the Toyota Production System implemented in the plants. Lead time cut by 48% in sales and 70% in the accounting close.
Kanban and work-in-process reduction in assembly.
Graduate studies in Economics · Unicamp
Kaizen with Sensei Sato · Shingijutsu (2005–2007)
Value stream mapping · Lean Institute Brasil
With Mr. Sato, Shingijutsu sensei and his Kaizen master.
Learn more about Shingijutsu Kaizen ↗